MSCRM – Promote Civic Pride

March 20, 2013By 2buserMicrosoft CRM, xRM No Comments

Government agencies across the country are using Microsoft Dynamics CRM to improve services to the community. Example: To better serve its roughly 230,000 residents, the City of Birmingham set up a 311 non-emergency call center. In peak months, the center handles up to 400 calls each day resolving everything from trash removal and street repair … Read More