In a world where sellers and marketers must work more closely together to seamlessly and successfully engage customers, Microsoft is providing the solutions that can enable them to deliver amazing customer experiences together. Here are some interesting statistics included in the preview guide…
- Customers are 57% of the way through the buying cycle before they engage with you.
- More than 50% of CMO’s feel unprepared for the new marketing landscape.
- 86% of customers are willing to pay more for a better customer experience.
- Today, 67% of consumers use web self-service to find answers to their questions.
- 75% of B2B customers are likely to use social media to influence their purchase decisions, and customers are over 70% of the way through the sales cycle before they contact you
It is truly an exciting time to be engaging with Microsoft Dynamics CRM! Learn more about all of the new features in Dynamics CRM 2015 by downloading this eBook!